Online Peer Support

Provide one-to-one and group support to both individuals who gamble and those affected by someone else's gambling. We ask that you have personal experience.

Online Peer Supporters will:

Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.

Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.

Facilitate discussions via our online support services, including: 

Email - you will be paired with an individual for regular email correspondence (up to 3 emails per week for 6 months) 

Chatrooms - you will facilitate group discussions and supporting conversation between people at various stages of recovery 

Forum - you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users 

Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans. 

Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.

Volunteering will take place remotely.

About GamCare

GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

What skills do I need?

For any of our volunteering roles we ask that you have personal lived experience of gambling-related harms. This includes being affected by someone else's gambling (friend or family member).

We ask that you've been in positive, sustained recovery for at least one year before volunteering with us.

This role is completely remote, so you'll need access to a reliable internet connection, a computer and a confidential space.

To volunteer with us you must currently reside within the United Kingdom.

When is this role available?

This is a flexible role available on various days/times.

Details

Time commitment: Minimum of 1-2 hours per week and this is flexible.

Where does this role take place?