ICT Support Library Volunteer

West Berkshire Libraries are seeking volunteers to help support and deliver IT sessions to encourage and support our customers to access IT and develop basic skills.  

If you have a good understanding of IT and have the knowledge and knowhow to be able to play a key role in helping our customers with of the following: 

• Provide one to one support 

• Many customers will be taking their first steps using a computer. You’ll be responsible for building the learners’ skills to give them the confidence to operate a computer, use the internet effectively and safely, and manage an email account

• Help understand tablet, laptop or desk top help

• Code Club 

• Family History 

• CV review

• Support with Universal Credits 

An ICT support Library Volunteer must be prepared to commit to a regular time which would be timetabled and agreed with the volunteer and library.

This opportunity is available across all West Berkshire libraries.

About West Berkshire Council - Culture and Libraries

* Libraries in Burghfield, Hungerford, Lambourn, Mortimer, Newbury, Pangbourne, Thatcham and Theale, as well as the mobile library service.
* Providing free access to computers
* Providing access to books, information and resources
* Providing an e library service
* Running local library events
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There has been a museum in the Cloth Hall in Newbury since 1904, but some of the collections were first put together in the 1840s by the Newbury Literary and Scientific Institute.

Things have changed a bit since then. These days we are a community museum representing the whole of West Berkshire and offering a friendly welcome to visitors, groups and societies. The work of the museum goes on both inside our building and out and about in communities across the district.

Collects objects, images and audio-visual material which have a link to West Berkshire. That might mean it's something that was made here, is linked to something that happened here or was used by someone who lived or worked in the area.

West Berkshire Museum is different to many museums; there is no 'permanent exhibition'. Our 10 "Story Stores" are regularly changing exhibitions. Each tells a part of our local history and means that visitors can see new things and try different activities every time they come.

This way we will leave a record for future generations of life in the twenty-first century in our own words.
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Often described as a hidden gem, Shaw House is located in tranquil surroundings on the north edge of Newbury. Shaw House is a Grade I listed multi-purpose event venue which is also open for the public to explore during school holidays and at weekends between February and September every year.

What skills do I need?

This is an opportunity for a volunteer who can use their knowledge to help others with IT skills. The volunteer needs to be able to communicate, give guidance and support throughout IT sessions. 

This opportunity is fun and interactive in all elements and support is available from library staff.

When is this role available?

Where does this role take place?