Community Library Volunteer At Newbury Library

West Berkshire Libraries are seeking volunteers to provide valuable support as Community Library volunteers. Community Library volunteers ensure that the service remains operational, stock is in the correct order and is easily accessible while providing impeccable customer service. As a service we appreciate and value the time and help volunteers give and the benefits it brings to our customers, staff and the wider community.

This is an opportunity to play a key role in helping the library by carrying out the following essential tasks which are:

• Offer a friendly welcome to all members of the community. 
• Assist library users with the use of self-service equipment to issue, renew and return items. 
• Shelve items returned during the session, checking to make sure all items on the shelves are in good condition, in the correct sequence, and are attractively displayed.
• Keep the library area tidy. 
• Help library users access books and other stock 
• Use the library management system 
• Provide customer service at desks by issuing and returning Library stock.
• Assist with printing queries and book searches.
• Work closely with library stock and assist staff with transfers and withdrawn stock.

What are the benefits of becoming a Community Library volunteer? 

• Learn valuable Customer Service Skills
• Gain experience of Volunteering in a public library
• Work closely with Library stock
• Improve your IT and communication skills.

About West Berkshire Council - Culture and Libraries

* Libraries in Burghfield, Hungerford, Lambourn, Mortimer, Newbury, Pangbourne, Thatcham and Theale, as well as the mobile library service.
* Providing free access to computers
* Providing access to books, information and resources
* Providing an e library service
* Running local library events
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There has been a museum in the Cloth Hall in Newbury since 1904, but some of the collections were first put together in the 1840s by the Newbury Literary and Scientific Institute.

Things have changed a bit since then. These days we are a community museum representing the whole of West Berkshire and offering a friendly welcome to visitors, groups and societies. The work of the museum goes on both inside our building and out and about in communities across the district.

Collects objects, images and audio-visual material which have a link to West Berkshire. That might mean it's something that was made here, is linked to something that happened here or was used by someone who lived or worked in the area.

West Berkshire Museum is different to many museums; there is no 'permanent exhibition'. Our 10 "Story Stores" are regularly changing exhibitions. Each tells a part of our local history and means that visitors can see new things and try different activities every time they come.

This way we will leave a record for future generations of life in the twenty-first century in our own words.
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Often described as a hidden gem, Shaw House is located in tranquil surroundings on the north edge of Newbury. Shaw House is a Grade I listed multi-purpose event venue which is also open for the public to explore during school holidays and at weekends between February and September every year.

What skills do I need?

This opportunity would suit someone who enjoys communicating with people, enjoys conversations and is able to liaise with all ages as well as being a team player. You need be able to shelve items in correct sequence whether alphabetically, numerically or in special collections and displays. IT skills are desirable along with an interest in reading.

When is this role available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

Time Commitment for Volunteer: We are looking for volunteers in the longer-term as this makes for a more reliable service for our customers. We offer shifts of one or two hours per week.

Where does this role take place?